- Reservation and Payment:
– Guests are required to make a reservation in advance through our official website or contact our reservations team directly.
– A deposit or full payment may be required at the time of booking, and the remaining balance should be settled upon arrival or as per the terms of the reservation.
- Check-in and Check-out:
– Check-in time is usually after 2:00 PM, and we kindly request that guests check out by 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability.
- Property Usage:
– Guests are expected to treat the property and its amenities with respect and care.
– Any damage to the property or its contents caused by the guests will be their responsibility to cover the repair or replacement costs.
- Occupancy:
– Maximum occupancy levels for each property must be adhered to, and additional guests may not be accommodated without prior approval and possible additional charges.
- Smoking and Pets:
– All Tanaka Kingdom properties are non-smoking, and unfortunately, pets are not allowed.
- Quiet Enjoyment:
– Guests are expected to respect the peace and quiet of the property and its surroundings, particularly during late hours. All noises to be contained within the house walls after 10 PM.
- Maintenance and Housekeeping:
– Regular housekeeping services may be provided, and guests are expected to allow staff access to the property for maintenance and cleaning purposes.
- Safety and Security:
– Guests are responsible for the safety and security of their personal belongings during their stay.
– Any safety or security concerns should be reported to the property management immediately.
- Compliance with Local Laws:
– Guests are expected to comply with all local laws and regulations during their stay at any Tanaka Kingdom property.
These general terms and conditions are subject to specific property policies and may vary depending on the location and type of accommodation. Please refer to the individual property’s policies for more detailed information.